FAQs

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know within 14 days and we'll do our best to work with you to make it right.

Please see our Delivery and Shipping page for more information.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with confirmation information. Delivery times vary depending on your location, but we aim to deliver within 3-5 working days.

Our products are designed in Silsden, Yorkshire, where we work with global cosmetic manufacturers. Our parent companies long standing partnerships helps us carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Chit Chat is a cruelty-free brand. All of our products are PETA Approved.

All of our products are vegan-friendly. Chit Chat is a cruelty-free brand and the collection is PETA Approved.

Please email enquires@badgequo.com for more information.

For any issues, concerns or questions, please email enquiries@badgequo.com stating your full name and order number.